Pittsburgh Cultural Trust
Guest Services Center Representative
Pittsburgh, PA - Part Time
The Guest Services Center Representative is a part-time, hourly position providing customer service support during performances and events at the Benedum Center and Byham Theater. These representatives interact with guests seeking information and assistive equipment to enhance their patron experience. Duties include:
· Answering patrons’ questions regarding the theater, performances, and the Cultural District
· Handing out assistive listening devices and closed captioning devices
· Maintaining the cleanliness of the area and cleaning returned devices
· Filling out daily reports detailing Guest Service Center activities
Applicants must have a very flexible schedule and be available on evenings, weekends, and holidays (to align with performance schedules in the theaters).
The Pittsburgh Cultural Trust welcomes people from all backgrounds and walks of life. We seek candidates who demonstrate a commitment to diversity, equity, accessibility, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias. If your skills and values align with this position and organization, please apply through our website. No phone calls, please.
· Answering patrons’ questions regarding the theater, performances, and the Cultural District
· Handing out assistive listening devices and closed captioning devices
· Maintaining the cleanliness of the area and cleaning returned devices
· Filling out daily reports detailing Guest Service Center activities
Applicants must have a very flexible schedule and be available on evenings, weekends, and holidays (to align with performance schedules in the theaters).
The Pittsburgh Cultural Trust welcomes people from all backgrounds and walks of life. We seek candidates who demonstrate a commitment to diversity, equity, accessibility, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias. If your skills and values align with this position and organization, please apply through our website. No phone calls, please.
